Spam Call Report on Chakshu: A new ‘Chakshu Portal’ has recently been launched to report suspected fraudulent calls and messages. On this portal, users can report suspected fraudulent calls or messages received in the last 30 days. However, users are suggested to report already committed cybercrimes or financial frauds on the helpline number 1930 or on the official website www.cybercrime.gov.in, as stated in the government advisory. The Chakshu portal can be especially helpful in dealing with cases related to sextortion, impersonation of government officials, or fraudulent messages such as updating KYC expiry of bank accounts, payment wallets, or SIM cards.
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How to complain?
- Visit sancharsathi.gov.in and scroll down to click on Citizen-Centric Services.
- Select the Chakshu Portal option and click on Continue.
- You will be asked to share the medium of suspected fraudulent conversation or message, such as a call, text message, or WhatsApp message.
- Select the fraud category under which you wish to report it and attach a screenshot of the call or message to prove your claim.
- Provide details of the concerned mobile number, date and time of the fraudulent communication, details of the conversation or message, etc.
- Finally, provide your personal details like full name, date of birth, and phone number, and enter the One-Time Password (OTP) sent to your phone to lodge the complaint. Submit the complaint by entering the OTP.
